563-HPE Persistent Memory Configuration Error - Processor X DIMM Y

Symptom

563-HPE Persistent Memory Configuration Error - Processor X DIMM Y. The indicated DIMM is not supported when a PMM is present.

Cause

The specified DIMM is not supported when an HPE Persistent Memory module (PMM) is present.

CAUTION:

Failure to properly handle DIMMs and HPE Persistent Memory modules can damage the memory components and the system board connector. For more information, see the handling guidelines in the troubleshooting guide for your product:

HPE ProLiant Gen10 (https://www.hpe.com/info/proliantgen10-docs)
HPE Synergy (https://www.hpe.com/info/synergy-docs)

Action

Replace the specified DIMM with a supported option.

For more information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).