1921-Slot X Smart Array – Storage enclosure firmware problem detected

Symptom

1921-Slot X Smart Array – Storage enclosure firmware problem detected.

Cause
  • The previous firmware upgrade was not successful.
  • Power was interrupted in the middle of the upgrade.
  • The replacement unit contains the wrong firmware version.
Action
  1. Upgrade the storage enclosure firmware and the controller firmware.

    For more information, see the user guide for your controller series on the Hewlett Packard Enterprise website (https://www.hpe.com/info/smartstorage-docs).

  2. If the issue persists, replace the affected enclosure components.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website: