Recognizing drive failure

If any of the following occurs, the drive has failed:

  • The drive status LED illuminates amber.
  • When failed drives are located inside the server or storage system and the drive LEDs are not visible, the Health LED on the front of the server or server blade illuminates. This LED also illuminates when other problems occur such as when a fan fails, a redundant power supply fails, or the system overheats.
  • A POST message lists failed drives when the system is restarted, as long as the controller detects at least one functional drive.
  • HPE SSA lists all failed drives, and represents failed drives with a distinctive icon.
  • Systems Insight Manager can detect failed drives remotely across a network. For more information about Systems Insight Manager, see the documentation on the Insight Management DVD or on the Hewlett Packard Enterprise website.
  • On servers with Windows operating systems, the Event Notification Service posts an event to the server IML and the Microsoft Windows system event log.
  • On servers with Linux operating systems, Linux agents log the event, create an IML entry, and update /var/log/messages.

For more information about diagnosing drive problems, see Troubleshooting Guide for HPE ProLiant Gen10 Servers on the Hewlett Packard Enterprise website.

CAUTION: Sometimes, a drive that has previously been failed by the controller may seem to be operational after the system is power-cycled or (for a hot-pluggable drive) after the drive has been removed and reinserted. However, continued use of such marginal drives may eventually result in data loss. Replace the marginal drive as soon as possible.