Unable to log in to management processor

Symptom

Unable to log in to management processor.

This alert is new starting with HPE OneView 4.0.

ID: server-hardware.cac.server.login.generic

Severity: Critical

Health Category: Operational

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Verify that the server is being managed by this HPE OneView appliance.
  2. If the iLO on the server is set up in CAC Strict Mode, verify that the HPE OneView certificate is mapped to a user in the directory server/ iLO Local User DB that has iLO administrator privilege configured.
  3. Refresh the server.
  4. If the issue persists, contact a support specialist and provide them with a support dump file.