The interconnect is currently configured for dual domain but communication with partner switch has failed
The interconnect is currently configured for dual domain but communication with its partner interconnect has failed.
This alert was updated in HPE OneView 4.0.
ID: hpris.HpSmartStorageSasSwitch.PartnerSwitchCommunicationFailure
Severity: Warning
Health Category: SAS interconnect
Resource URI: /rest/sas-interconnects
Solution 1Action
- In HPE OneView version 3.1, verify that a SAS interconnect is installed in bays 1 and 4.
- Perform a soft reset of the interconnect in the other bay.
- If the issue persists, perform a hard reset of the interconnect in the other bay.
- If the issue persists, contact a support specialist and provide them with a support dump file.
Solution 2Action
- In HPE OneView version 4.0, verify that a SAS interconnect is installed in bays 1 and 4.
- Perform a soft reset of the interconnect in the other bay.
- If the issue persists, perform a hard reset of the interconnect in the other bay.