The interconnect is currently configured for dual domain but communication with partner switch has failed

Symptom

The interconnect is currently configured for dual domain but communication with its partner interconnect has failed.

This alert was updated in HPE OneView 4.0.

ID: hpris.HpSmartStorageSasSwitch.PartnerSwitchCommunicationFailure

Severity: Warning

Health Category: SAS interconnect

Resource URI: /rest/sas-interconnects

Solution 1
Action
  1. In HPE OneView version 3.1, verify that a SAS interconnect is installed in bays 1 and 4.
  2. Perform a soft reset of the interconnect in the other bay.
  3. If the issue persists, perform a hard reset of the interconnect in the other bay.
  4. If the issue persists, contact a support specialist and provide them with a support dump file.
Solution 2
Action
  1. In HPE OneView version 4.0, verify that a SAS interconnect is installed in bays 1 and 4.
  2. Perform a soft reset of the interconnect in the other bay.
  3. If the issue persists, perform a hard reset of the interconnect in the other bay.