1946-Slot X Smart Array - The following logical drives are disabled

Symptom

1946-Slot X Smart Array - The following logical drives are disabled (followed by a list of drives and cause).

Cause
Logical drives are disabled due to one of the following:

  • Previously failed drives are now operational

  • Write-Back Cache Data loss

  • Expansion failure

  • Encryption password incorrect

  • Encryption is not enabled but encrypted logical drives are present

  • Encryption key management mode mismatch between controller and drives

  • Encryption security parameters erased per policy

Action
  1. Press the F9 key during POST to access the System Utilities.
  2. Navigate to the System Health Menu and select the appropriate options to repair the specified condition.
  3. Use the storage software to correct any encryption issues.

    For more information, see the storage software documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/info/smartstorage-docs).

  4. Reboot the server, and then enter the encryption password, if applicable.