215-DIMM Initialization Error

Symptom

215-DIMM Initialization Error – Processor X DIMM Y. The identified processor and memory failed to initialize properly. (Major Code:A, Minor Code:B).

Cause

A DIMM has failed or is not usable.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
CAUTION:

Before removing or replacing any processors, be sure to follow the guidelines in "Processor troubleshooting guidelines" in the troubleshooting guide for your product. Failure to follow the recommended guidelines can cause damage to the system board, requiring replacement of the system board.

Action
  1. Verify that the system has the latest available BIOS version.
    For more information, see the following topic in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
  2. Remove and then reinstall the specified DIMMs and processors.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:
  3. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).