214-Unsupported DIMM Configuration Detected
214-Unsupported DIMM Configuration Detected – Processor X DIMM Y. The DIMM requires a frequency not supported by the system. (Major Code:A, Minor Code:B).
One or more DIMMs installed in the server are not compatible with the supported memory frequencies.
CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the
Hewlett Packard Enterprise website:
- HPE ProLiant Gen10 (https://www.hpe.com/info/gen10-troubleshooting)
- HPE Synergy (https://www.hpe.com/info/synergy-troubleshooting)
Replace the specified DIMM with a supported DIMM.
For more information, see the
server maintenance and service guide for your product on the
Hewlett Packard Enterprise website:
- HPE ProLiant Gen10 (https://www.hpe.com/info/proliantgen10-docs)
- HPE Synergy (https://www.hpe.com/info/synergy-docs)
For more information on the types of DIMMs supported, see the
server user guide for your product:
- HPE ProLiant Gen10 (https://www.hpe.com/info/proliantgen10-docs)
- HPE Synergy (https://www.hpe.com/info/synergy-docs)