214-Unsupported DIMM Configuration Detected

Symptom

214-Unsupported DIMM Configuration Detected – Processor X DIMM Y. The DIMM requires a frequency not supported by the system. (Major Code:A, Minor Code:B).

Cause

One or more DIMMs installed in the server are not compatible with the supported memory frequencies.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
Replace the specified DIMM with a supported DIMM.
For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:
For more information on the types of DIMMs supported, see the server user guide for your product: