481-NVDIMM Error - Firmware Update Error

Symptom

481-NVDIMM Error - Firmware Update Error - Processor X, DIMM Y (Serial Number). NVDIMM-N firmware was not updated. Current version is Z.

Cause
The firmware update operation aborted or timed out due to one of the following:

  • Hardware issue with the NVDIMM controller.

  • The firmware is corrupt.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
  1. Retry the firmware update.
  2. If the issue persists, replace the NVDIMM.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website: