482-NVDIMM Error - Invalid Firmware Image Detected

Symptom

482-NVDIMM Error - Invalid Firmware Image Detected - Processor X, DIMM Y (Serial Number). NVDIMM-N switching to back up image if available. Current version is Z.

Cause

  • The firmware image is corrupt.

  • The firmware image is not the correct image.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
  1. Retry the firmware update.
  2. If the issue persists, replace the NVDIMM.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website: