570-HPE Persistent Memory Configuration Error - Processor X

Symptom

570-HPE Persistent Memory Configuration Error - Processor X. 3DS LRDIMMs are not supported with the current PMM configuration.

Cause

3DS LRDIMMs are not supported on the processor when an HPE Persistent Memory module (PMM) is present on the same processor, and is configured with a mix of volatile and persistent regions.

CAUTION:
Failure to properly handle DIMMs and HPE Persistent Memory modules can damage the memory components and the system board connector. For more information, see the handling guidelines in the troubleshooting guide for your product:
Action

Do one of the following:

  1. Replace the 3DS LRDIMMs on the specified processor with a supported DIMM.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:

    For additional information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).

  2. Change the goal configuration to contain only volatile or only persistent regions.

    For more information, see the HPE Persistent Memory User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs).