Persistent data restore failed and data is not available

Symptom

Alert Type ID: trap.cpqHeNvdimmRestoreError

Description: Restore Error - Processor X, DIMM Y (SN:A-B-C-D). Persistent data restore failed and data is not available. Data is not lost unless the issue persists.

This alert is new starting with HPE OneView 3.1.

Severity: Critical

Source MIB: CPQHLTH-MIB

Health Category: Memory

Resource URI: /rest/server-hardware/{UUID}

Action

If the issue persists, replace the NVDIMM.

For more information, see the enclosure maintenance and service guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).