This NVDIMM-N was selected for sanitizing/erasing, but this process was not successful

Symptom

Alert Type ID: trap.cpqHeNvdimmSanitizationError

Description: Sanitization Error - Processor X, DIMM Y (SN:A-B-C-D). This NVDIMM-N was selected for sanitizing/erasing, but this process was not successful.

This alert is new starting with HPE OneView 3.1.

Severity: Critical

Source MIB: CPQHLTH-MIB

Health Category: Memory

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Retry sanitizing the NVDIMM.

    For more information, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/NVDIMM-docs).

  2. Replace NVDIMM if issue persists.

    For more information, see the enclosure maintenance and service guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).