The controller firmware has been corrupted

Symptom

Alert Type ID: trap.cpqHeNvdimmControllerFirmwareError

Description: NVDIMM Controller Error - Processor X, DIMM Y. The controller firmware has been corrupted. The OS will not use the NVDIMM.

This alert is new starting with HPE OneView 3.1.

Severity: Critical

Source MIB: CPQHLTH-MIB

Health Category: Memory

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Update the NVDIMM firmware.

    For more information, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/NVDIMM-docs).

  2. If the error persists, replace the NVDIMM.

    For more information, see the enclosure maintenance and service guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).