NVDIMM could not be erased by the NVDIMM controller firmware and future backups are not possible

Symptom

Alert Type ID: trap.cpqHeNvdimmEraseError

Description: Erase Error -Processor X, DIMM Y (SN:A-B-C-D). NVDIMM could not be erased by the NVDIMM controller firmware and future backups are not possible.

This alert is new starting with HPE OneView 3.1.

Severity: Critical

Source MIB: CPQHLTH-MIB

Health Category: Memory

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Save the contents of the NVDIMM to other media to preserve data.
  2. Replace the NVDIMM.

    For more information, see the enclosure maintenance and service guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).