A device connected to or embedded on the system board has an error

Symptom

Alert Type ID: trap.cpqHePowerFailureError

Description: A device connected to or embedded on the system board has an error. Service Information: Failure Type: X, Area: Y, Group: Z.

Severity: Critical

Health Category: Power

Resource URI: /rest/server-hardware/{UUID}

Source MIB: CPQHLTH-MIB

Cause

A device connected to or embedded on the system board has an error.

Action
  1. View the Integrated Management Log for additional details.
  2. Remove and then restore AC power.
  3. Attempt to boot the server.
  4. If the issue persists, remove and then reinstall the failed device.
  5. Attempt to boot the server.
  6. If the issue persists, swap the failed device with a known working device.
  7. Attempt to boot the server.
  8. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).