There is a device missing or improperly seated on the system board

Symptom

Alert Type ID: trap.cpqHeInterlockFailureError

Description: There is a device missing or improperly seated on the system board. Service Information: Failure Type: X, Missing or improperly seated device (Y).

Severity: Critical

Health Category: Power

Resource URI: /rest/server-hardware/{UUID}

Source MIB: CPQHLTH-MIB

Cause

A device is missing or improperly seated on the system board.

Action
  1. View the Integrated Management Log for additional details.
  2. Remove and then reinstall the failed device.
  3. Attempt to boot the server.
  4. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).