218-DIMM Initialization Error

Symptom

218-DIMM Initialization Error – All DIMMs are mapped out due to memory errors except for one to allow the system to boot. Additional errors may be present on the remaining DIMM. System is booting in a degraded state.

Cause
All the DIMMs in the system have exceeded the acceptable threshold of uncorrectable errors due to one of the following:

  • Faulty DIMM module

  • An issue with one or more system board components

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
CAUTION:

Before removing or replacing any processors, be sure to follow the guidelines in "Processor troubleshooting guidelines" in the troubleshooting guide for your product. Failure to follow the recommended guidelines can cause damage to the system board, requiring replacement of the system board.

Action
  1. Remove and then reinstall the DIMMs and processors.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:
  2. If the issue persists, replace the DIMMs.
  3. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).