219-Memory Configuration Error

Symptom

219-Memory Configuration Error. One or more of the installed processors has a total amount of memory installed which exceeds the amount supported by that processor. (Major Code:X, Minor Code:Y).

Cause

  • The total amount of memory installed on a processor socket exceeds the maximum amount supported by the processor.

  • The DIMMs are not installed properly.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
Remove DIMMs to reduce the amount of memory installed on the processor to a supported amount.
For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:

For more information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).

For additional information, see the server user guide for your product: