The interconnect is degraded for an unspecified reason

Symptom

The interconnect is degraded for an unspecified reason.

This alert was updated in HPE OneView 5.2.

ID: hpris.HpSmartStorageSasSwitch.EnclosureManagerStateDegraded

Severity: Warning

Health Category: SAS interconnect

Resource URI: /rest/sas-interconnects/

Action
  1. Remove and then reinstall the connection module.

    For more information, see the enclosure maintenance and service guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).

  2. Verify that the connection module is installed in interconnect bay 1 or 4.
  3. If the issue persists, verify that the supported mezzanine card in the server is in the correct slot matching the interconnect bay.
  4. If the issue persists, contact a support specialist and provide them with a support dump file.