The status of the interconnect cannot be determined

Symptom

The status of the interconnect cannot be determined.

ID: hpris.HpSmartStorageSasSwitch.Unknown

Severity: Warning

Health Category: SAS interconnect

Resource URI: /rest/sas-interconnects/

Action
  1. Perform a soft reset of the interconnect in the specified bay.
  2. If the issue persists, perform a hard reset of the interconnect.
  3. If the issue persists, contact a support specialist and provide them with a support dump file.