365-Unsupported NVDIMM-N Configuration Detected

Symptom

365-Unsupported NVDIMM-N Configuration Detected – The installed NVDIMM-Ns are not compatible with each other. (Major Code: X, Minor Code: Y).

Cause

Incompatible NVDIMM-Ns are installed.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
  1. Remove the specified NVDIMM-N.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:
  2. Install a supported NVDIMM-N.
    For more information, see the server user guide for your product on the Hewlett Packard Enterprise website:

    For additional information, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).