3026-HPE Persistent Memory Initialization Error

Symptom

3026-HPE Persistent Memory Configuration Error - Processor X DIMM Y. There was a communication error with the identified Persistent Memory Module controller. The PMM may have reduced functionality or may not be available.

Cause

The system ROM encountered a timeout or interface error while communicating with the HPE Persistent Memory module (PMM) controller.

CAUTION:
Failure to properly handle DIMMs and HPE Persistent Memory modules can damage the memory components and the system board connector. For more information, see the handling guidelines in the troubleshooting guide for your product:
Action
  1. For more information on supported configuration, see the memory population rules on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).
  2. If the issue persists, check for newer versions of the firmware for the HPE Persistent Memory module controller and the system ROM.
    For more information, see the following topic in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
  3. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).