1937-Slot X Smart Array - Cache Status: Disabled
1937-Slot X Smart Array - Cache Status: Disabled (Error code: Missing Controller Backup Power Cable)
The energy pack is present, but the controller backup power cable is either not connected or faulty.
Verify that the controller backup power cable is attached from the server to the Smart Array controller, and that the connectors are seated properly.
For more information, see the
server user guide for your product on the
Hewlett Packard Enterprise website:
- HPE ProLiant Gen10 (https://www.hpe.com/info/proliantgen10-docs)
- HPE Synergy (https://www.hpe.com/info/synergy-docs)