Unable to set event notification for this NVDIMM to generate alerts for health changes, including a loss of data persistency

Symptom

Alert Type ID: trap.cpqHeNvdimmEventNotifyError

Description: Processor X, DIMM Y (SN:A-B-C-D). Unable to set event notification for this NVDIMM to generate alerts for health changes, including a loss of data persistency.

This alert is new starting with HPE OneView 3.1.

Severity: Critical

Source MIB: CPQHLTH-MIB

Health Category: Memory

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Update the System ROM and Innovation Engine firmware to the latest supported version.

    For more information, see "Updating the firmware" in the HPE Synergy Troubleshooting Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-troubleshooting).

  2. If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).