NVDIMM has received a memory initialization or uncorrectable error

Symptom

Alert Type ID: trap.cpqHeNvdimmInterleaveOff

Description: Processor X, DIMM Y (SN:A-B-C-D). NVDIMM has received a memory initialization or uncorrectable error. NVDIMM has been disabled. Data on NVDIMM may have been lost.

This alert is new starting with HPE OneView 3.1.

Severity: Critical

Source MIB: CPQHLTH-MIB

Health Category: Memory

Resource URI: /rest/server-hardware/{UUID}

Action
  1. Use the Persistent Memory address range scrub option to attempt data recovery and sanitize the NVDIMM.

    For more information, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/NVDIMM-docs).

  2. If the issue persists, replace the NVDIMM.

    For more information, see the enclosure maintenance and service guide for your product on the Hewlett Packard Enterprise website (https://www.hpe.com/info/synergy-docs).