431-Scalable Persistent Memory back up failed

Symptom

431-Scalable Persistent Memory back up failed on X Logical NVDIMM Y. Persistent data has been lost.

Cause

Media access errors occur while writing to the backup devices.
One or more backup devices are unresponsive within a timeout period.
The data failed to transfer from memory to the backup devices or is in an unreliable state.

Action

If the issue persists, open a support case using the Hewlett Packard Enterprise Support Center website (https://www.hpe.com/support/hpesc).