There is a communication failure between the drive enclosure and the associated SAS interconnects
There is a communication failure between the drive enclosure and the associated SAS interconnects.
ID: hpris.HpSmartStorageStorageEnclosure.CommunicationFailure
Severity: Critical
Health Category: Drive enclosure
Resource URI: /rest/drive-enclosures/
- Verify that the interconnects are powered on and functioning correctly.
-
If the drive enclosure is not in use by a server profile, do the following:
- Shut down all server profiles using this drive enclosure.
- Perform a hard reset on the drive enclosure.
- If the issue persists, reset the associated interconnects.
- If the issue persists, reseat the contained I/O adapters.
- If the issue persists, reseat the drive enclosure.
- If the issue persists, contact a support specialist and provide them with a support dump file.