380-NVDIMM Error – Processor X, DIMM Y

Symptom

380-NVDIMM Error – Processor X, DIMM Y. NVDIMM location changed. All NVDIMMs on Processor X are disabled.

Solution 1
Cause

The NVDIMM was moved or installed in the wrong location, and NVDIMM-N Memory Interleaving is enabled.

CAUTION:
Failure to properly handle DIMMs can damage the DIMM components and the system board connector. For more information, see the DIMM handling guidelines in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:
Action
To preserve data, return the NVDIMM to its original location.
For more information, see the server user guide for your product on the Hewlett Packard Enterprise website:
Solution 2
Action
Sanitize all NVDIMMs on the processor. The data on the NVDIMM will not be available after sanitization.

For more information, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/NVDIMM-docs).