Connection to HPE status

This section shows the remote support registration status for supported servers.

The possible status values follow:

  • Registered to Remote Support—The server is registered.

  • Registration incomplete—The server is registered for Insight Online direct connect remote support, but step 2 of the registration process is incomplete.

  • Not registered—The server is not registered.

  • Unable to retrieve the HPE Remote Support information—The registration status could not be determined.

  • Remote Support Registration Error—A remote support connection error occurred.

You can click the status value to navigate to the remote support registration page.