1932-Slot X Smart Array - Cache Status: Disabled

Symptom

1932-Slot X Smart Array - Cache Status: Disabled (Error Code: X)

Cause

  • The system ROM or iLO firmware does not recognize the energy pack.

  • The energy pack has failed.

  • The controller experienced a previous backup or restore failure.

Action
  1. Update the system ROM and iLO firmware.
    For more information, see the following topic in the troubleshooting guide for your product on the Hewlett Packard Enterprise website:

  2. Replace the energy pack.
    For more information, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website:
  3. Replace the controller.