System board issues

Symptom

A POST error message is received indicating an issue exists with the system board.

Action
  1. Review all error messages for possible issues with other components. Then, troubleshoot the components identified.
  2. Verify that no loose connections exist on the system board.

    For more information, see Loose connections.

  3. Remove any components recently added.

    For more information on removal and replacement procedures, see the server maintenance and service guide in the Hewlett Packard Enterprise Information Library.

  4. Power down and remove all power from the server.

    Remove the system battery for 10 minutes. Then, reinstall the battery and power on the server. To locate the system battery, see System board components.

  5. Reset the BIOS configuration settings to default.

    For more information, see Restoring and customizing configuration settings.

  6. If issues continue to occur, contact the Hewlett Packard Enterprise Support Center.