SymptomThe system requests a recovery method during a firmware update.
Action
When updating the firmware on a BitLocker-encrypted server, do the following:
- Always disable BitLocker before updating the firmware.
If BitLocker is not disabled, the system requests the recovery method selected when BitLocker was configured. Failure to provide the correct recovery password(s) results in loss of access to all encrypted data.
- Update the firmware.
If BitLocker is configured to measure option ROMs, follow the firmware upgrade steps in
Keeping the system current.
BitLocker can be configured to measure the following option ROMs:
- After the firmware updates are complete, enable BitLocker.
For more information on BitLocker, see BitLocker for servers on the
Microsoft website.