Tape drive backup fails

Symptom

The tape drive backup fails to complete without issues.

Action
  1. Run the Drive Assessment Test in HPE Library and Tape Tools.

    Running the Drive Assessment Test overwrites the tape. If it is not possible to overwrite the tape, run the logs-based Device Analysis Test instead.

  2. Check the backup logs.
  3. Verify that a supported configuration is being used.
  4. Check for media damage, such as:

    • Incorrect label placement

    • Broken, missing, or loose leader pin

    • Damaged cartridge seam

    • Usage in incorrect environment

  5. Check for software issues.

    1. Check the backup software.

    2. Verify that the virus scanning software is not scheduled to run at the same time as the backup.

  6. Verify that a tape can be formatted.