Server does not recognize existing memory

Symptom

The server does not recognize existing memory.

Cause

  • The memory is not configured properly.

  • The DIMM is degraded.

  • The DIMM is not installed or properly seated.

Action
  1. Verify that the memory is configured properly.

    For guidelines about memory configuration, see DIMM population information.

  2. Reseat the DIMM.

    Use care when handling DIMMs. For more information, see DIMM handling guidelines.

  3. Replace all degraded DIMMs.

    For more information, see the server maintenance and service guide in the Hewlett Packard Enterprise Information Library.

  4. Update the system ROM.

    For more information, see Keeping the system current.