Drives do not display
The drives do not display on the server.
The drive data cable is not functioning properly.
The drive is not properly installed.
The drives have failed.
The drives are not recognized.
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Verify that no loose connections exist.
For more information, see Loose connections.
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Check the following components for updates:
Embedded Marvell storage controller firmware
Smart Array Controller firmware
Host bus adapter firmware
System ROM
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Verify that the drive data cable is functioning properly by replacing it with a known functioning cable.
If the drive displays when the drive data cable is replaced, then issues exist with the original drive data cable. Replace the cable.
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Verify that the drives are properly installed when the server is operating.
If the drives are not properly installed, the drives might overheat, which could cause slow response or drive failure.
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Verify that the selected boot mode supports the drive partition format.
For more information, see Boot option.
- Verify that the drive bay is working properly by installing the hard drive in a different drive bay.
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Use one of the following to check the status of the drives:
If the drives are connected to the LFF/SFF drive SATA port, use the Marvell Storage Utility or the Marvell BIOS Utility.
If the drives are connected to a Smart Array storage controller, use the HPE Smart Storage Administrator.
- Verify that the replacement drives within an array are the same size or larger and are the same drive type, such as SAS, SATA, or SSD.
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Reboot the server.
If the drive displays, check the drive firmware for updates.
If the drive does not display, replace the drive.