227-Processor mismatch – Core count must match between processors

Symptom

227-Processor mismatch. Core count must match between processors.

Cause

Processors with different core counts are installed.

CAUTION:

Before removing or replacing any processors, be sure to follow the processor troubleshooting guidelines in "Performing Processor Procedures in the Troubleshooting Process" in the HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting. Failure to follow the recommended guidelines can cause damage to the system board, requiring replacement of the system board.

Action
Remove the processors and install processors with the same core count.

For more information, see the server maintenance and service guide on the Hewlett Packard Enterprise website.