Controller State: The array controller has an unsupported configuration
Controller State: The array controller has an unsupported configuration. You may reconfigure the controller, but the existing configuration and data will be overwritten and potentially lost.
Solution 1 Cause
Action
The array controller has an unsupported configuration.
If this message is observed after moving a configured array of drives from another controller, do the following:
- Upgrade the firmware on this controller.
- Make sure that the cache module is installed. Install the cache module if not present.
- If the issue persists, power down the server and move the drives back to the original controller.
Solution 2 Action
If this message is observed without any drive movement, do the following:
- Be sure that the cache module is working.
- Replace the cache module, if required.
- If the issue persists, contact Hewlett Packard Enterprise support.