Controller State: The array controller has an unsupported configuration

Symptom

Controller State: The array controller has an unsupported configuration. You may reconfigure the controller, but the existing configuration and data will be overwritten and potentially lost.

Solution 1
Cause

The array controller has an unsupported configuration.

Action
If this message is observed after moving a configured array of drives from another controller, do the following:
  1. Upgrade the firmware on this controller.
  2. Make sure that the cache module is installed. Install the cache module if not present.
  3. If the issue persists, power down the server and move the drives back to the original controller.
Solution 2
Action
If this message is observed without any drive movement, do the following:
  1. Be sure that the cache module is working.
  2. Replace the cache module, if required.
  3. If the issue persists, contact Hewlett Packard Enterprise support.