1762-Slot X Drive Array – Controller Firmware Upgrade Needed

Symptom

1762-Slot X Drive Array – Controller Firmware Upgrade Needed (Unsupported Cache Module Attached). Caching is disabled.

Cause

The current controller firmware does not support the attached cache module type.

Action
  1. Update the firmware.
    For more information, see "Firmware updates" in the HPE ProLiant Gen9 Troubleshooting Guide, Volume I on the Hewlett Packard Enterprise website.
  2. If the issue persists, replace the cache module.
    For more information, see the server maintenance and service guide on the Hewlett Packard Enterprise website. To locate a supported option, review the product QuickSpecs on the Hewlett Packard Enterprise website.