210-Processor X: Quick Path Interconnect (QPI) Link Degradation

Symptom

210-Processor X: Quick Path Interconnect (QPI) Link Degradation. A QPI link on this processor is operating in a degraded performance state.

Cause
  • The processor is not seated correctly.
  • The processor socket is contaminated.
  • The processor has failed.
CAUTION:

Before removing or replacing any processors, be sure to follow the processor troubleshooting guidelines in "Performing Processor Procedures in the Troubleshooting Process" in the HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting. Failure to follow the recommended guidelines can cause damage to the system board, requiring replacement of the system board.

Action
  1. Make sure the processor is correctly installed and seated.

    For more information, see "Processor issues" in the HPE ProLiant Gen9 Troubleshooting Guide, Volume I on the Hewlett Packard Enterprise website.

  2. If the issue persists, make sure that the processor socket is not contaminated.
  3. If the issue persists, replace the processor.

    For more information, see the server maintenance and service guide on the Hewlett Packard Enterprise website.