The appliance module cannot be discovered by the frame link module

Symptom

A message is displayed in HPE OneView indicating that the appliance module cannot be discovered by the frame link module.

Cause

  • After the appliance module was installed, the appliance module did not initiate communication with the frame link module within the timeout period.

  • After receiving communication from the frame link module, the GPIO presence signal was not received within the timeout period.

  • The appliance module data is either corrupt or could not be read.

  • An error was encountered while trying to communicate with the iLO on the appliance module.

Action
  1. Remove the appliance module from the appliance bay.
  2. Reinstall the appliance module in the same appliance bay.

    For more information, see the appliance maintenance and service guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs).

  3. If the issue persists, contact Hewlett Packard Enterprise technical support.