System requests recovery method during mezzanine card replacement

Symptom

The system requests a recovery method during mezzanine card replacement on a BitLocker-encrypted compute module.

Action
When replacing a mezzanine card on a BitLocker-encrypted compute module, always disable BitLocker before replacing the expansion board. If BitLocker is not disabled, the system requests the recovery method selected when BitLocker was configured. Failure to provide the correct recovery password or passwords results in loss of access to all encrypted data.

Be sure to enable BitLocker after the installation is complete.

For information on BitLocker, see BitLocker for Servers on the Microsoft website.