MXM card is not running at PCIe x16 link width

Symptom

The MXM card is not running at PCIe x16 link width.

Cause

  • The MXM card is not properly seated in the MXM expansion module.

  • The MXM card is defective.

Action
  1. Using the iLO Device Inventory page, locate the position of the MXM card identified as not running at PCIe x16 link width.
    The corresponding MXM slot number diagram is located inside of the MXM expansion module.
  2. Reseat the MXM card and make sure that both screws are properly engaged.
  3. Verify that the MXM card is properly seated and that both mounting screws are installed properly.
    For compute module-specific information, see the product user guide on the Hewlett Packard Enterprise Information Library.