Product Name and Status fields in HPE iLO are not specific to the accelerator or graphics option installed

Symptom

The Product Name and Status fields in HPE iLO are not specific to the accelerator or graphics option installed. The Product Name field might display a general description instead of the product name and the status field might display Unknown.

Cause

Some third-party options do not conform to general accepted platform management specifications.

Action
Be sure that you are using the latest version of the HPE iLO firmware and system ROM.