Breaking the compute module down to the minimum hardware configuration
When reducing Gen10 servers or compute modules to a minimum configuration for troubleshooting, do not remove additional processors. Processor and heatsinks are not designated for customer self repair. The processor and heatsink must be removed and replaced by an authorized service provider.
When reducing Gen9 servers or compute modules to a minimum configuration for troubleshooting, do not remove additional processors unless requested by the Hewlett Packard Enterprise Support Center. Improperly replacing or reseating processors can result in damage to the system board.
Before removing or replacing any processors, be sure to follow the Processor troubleshooting guidelines in this document. Failure to follow the recommended guidelines can damage the processor or system board, requiring replacement of the system board.
During the troubleshooting process, you may be asked to break the compute module down to the minimum hardware configuration. A minimum configuration consists of only the components required to boot the compute module and successfully pass POST.
All hard drives and solid-state drives
All SFF flash storage adapters
All optional mezzanine cards
microSD card
USB devices
Energy pack (an HPE Smart Storage Battery or HPE Smart Storage Hybrid Capacitor)
Before removing the components, be sure to determine the minimum configuration for each component and follow all guidelines in the compute module user guide.
Always use the recommended minimum configuration before removing any processors or DIMMs.