SymptomThe
compute module does not recognize existing memory.
Cause- The
compute module does not support the processor installed in the
compute module.
- The associated processor is not installed for all DIMMs installed in the
compute module.
- The memory is not configured properly.
- The DIMM is degraded.
- The DIMM is not installed or seated properly.
- The DIMM is not installed.
Action-
Be sure the
compute module supports the processor installed in the
compute module.
For a list of supported options, see the
compute module QuickSpecs on the
Hewlett Packard Enterprise website (
http://www.hpe.com/info/qs).
-
For all DIMMs installed in the
compute module, be sure that the associated processor is installed.
For more information on which DIMM slots are associated with each processor, see the
compute module user guide on the
Hewlett Packard Enterprise website (
http://www.hpe.com/info/synergy-docs).
-
Be sure that the memory is configured properly.
-
Reseat the memory.
Use care when handling DIMMs.
-
Replace all degraded DIMMs.
-
Update the system ROM to the latest version.