Procedures for troubleshooting HPE Synergy components

The procedures in this section are comprehensive and include steps about or references to hardware features. The features in this section may not be supported by all compute modules or components you are troubleshooting.

Many of the troubleshooting procedures are intended as a list of troubleshooting steps. The first step may resolve the issue or multiple steps may be needed. Complete the first step, and then verify that the condition still exists before proceeding to the next step.


Before removing or replacing any processors, be sure to follow the guidelines provided in "Processor troubleshooting guidelines." Failure to follow the recommended guidelines can damage the system board, requiring replacement of the system board.