Drives are failed

Symptom

Drives are failed.

Action
  1. Be sure that no loose connections exist.
  2. Check to see if a firmware and driver update is required.
    For more information, see Updating the firmware.
  3. Be sure that the drive backplane is cabled properly, if installed.
    For more information, see the compute module maintenance and service guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs).
  4. Be sure that drive blanks are installed properly when the compute module is operating.
    Drives may overheat and cause sluggish response or drive failure.
  5. Run HPE SSA and check the status of the failed drive.
    For more information about HPE SSA, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/ssa).
  6. Be sure the replacement drives within an array are the same size or larger.
  7. Be sure the replacement drives within an array are the same drive type, such as SAS, SATA, or SSD.
  8. Power cycle the compute module.

    If the drive is recognized, check the drive firmware for possible updates.