USB device not recognized, an error message is displayed, or the device does not power on when connected to an SUV cable

Symptom
  • The USB device is not recognized when connected to an SUV cable.
  • An error message is displayed.
  • The device does not power on when connected to an SUV cable.
Cause

The USB connectors on the SUV cable do not support devices that require a power source greater than 500mA.

Action
Remove the USB device and do one of the following:

  • Attach a USB device that requires a power source less than 500mA.

  • Attach an externally powered USB hub to the SUV cable and connect the USB device to the hub.