Collecting symptom information

Before troubleshooting a server issue, collect the symptom information. Download the Active Health System Log using the Active Health System Viewer, if possible.

For more information, see the Active Health System Viewer user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/ahsv-docs).

For more information about collecting symptom information, use the Symptom information checklist.